Closeup of keyboard with Bonds as Enter key
  • 02 Aug 2023
  • 2 min read
  • By Casey Cossu

Learn more about the RTA outstanding bonds campaign

Outstanding bonds, RTA

The RTA has launched a campaign to reconnect Queenslanders with more than 114,000 outstanding rental bond payments. 

At the end of a tenancy, a bond payment may fail to be refunded to a tenant or property manager/owner. These payments are known as outstanding bond payments and are sometimes called unclaimed bonds or forgotten bonds. 

There are many reasons why someone may have an outstanding bond payment.

Most commonly, contact details provided to the RTA at the start of a tenancy become out of date, or some details were not provided to the RTA at the start of a tenancy. It is important to ensure that your details are kept up to date with the RTA. 

Are you owed bond monies?

Lessors and property managers should check with the RTA to see if they are owed any bond monies.

This RTA Factsheet sets out how to check if you are owed any bond monies.

REIQ Members can access this template letter in Member Resources to send to their client to notify them of the campaign, including the RTA Factsheet.

For more information, you can contact the RTA on 1300 366 311, rta.qld.gov.au or RTA Web Services.

Read more: Navigating Queenslands new minimum housing standards.

Read more articles about property management.

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